Return & refund policy

Returns & refunds

We offer a 30-day money-back guarantee from the date your order is delivered.

To be eligible for a return:

• The item must be in good condition
• Proof of purchase is required
• Customer is responsible for return shipping cost and handling

To initiate a return, please contact us at [email protected].

Once your return is approved, you will receive instructions on how to return your item.

Refunds

• Refunds are processed after the returned item has been received and inspected.
• Approved refunds will be issued to your original payment method.
• Shipping costs are non-refundable unless the item is defective or incorrect.

EU customers – right of withdrawal

If you are located in the European Union, you have the legal right to withdraw from your purchase within 14 days without providing a reason.

The withdrawal period expires 14 days after the day you receive your order. To exercise this right, you must contact us via email at [email protected]. After notifying us, you have 14 days to return the item.

Note: Our 30-day money-back guarantee extends beyond and does not affect your statutory rights.

Non-returnable situations

We reserve the right to refuse returns if:

• The item has been used improperly
• The item is not in reasonable condition

Contact

If you have any questions, contact us at [email protected].